PilotGo
    Skip to content

    Pricing

    Calls, appointments and job details in one place

    PilotGo records calls, creates notes and helps you return to what was agreed without searching for information, asking customers the same questions again or manually retyping notes after every call.

    Try PilotGo free for 14 days

    Basic

    PLN 159/month + VAT

    For workshops that do not want agreed customer details to get lost

    Try PilotGo free for 14 days

    No payment card. No commitment.

    • Automatic call notes
    • A bot after hours and when you cannot answer
    • SIM card with calls, SMS and mobile data included
    • Mechanic’s voice notes saved to the customer record
    • Google appointment and contact sync
    • Support by phone and WhatsApp

    Premium (coming soon)

    PLN 399/month + VAT

    For workshops that want to price repairs and parts faster

    Coming soon. Join the waitlist.

    • Everything in Basic
    • Initial repair estimate for the customer
    • Parts matched to the vehicle and repair scope
    • Estimate sent to the customer for approval
    • Post-repair work report

    Enterprise

    Custom quote

    For workshop networks that want control across multiple locations

    Let’s talk

    We will tailor PilotGo to the structure of your network.

    • Everything in Premium
    • Multiple phone numbers and locations in one system
    • Call, appointment and team-performance analytics
    • Configuration tailored to your network’s processes
    • Dedicated onboarding manager
    • PilotGo training for your staff

    What’s included in Basic?

    You’re not buying another CRM to keep filling in. PilotGo records calls, collects what was agreed and puts it into one customer record

    The call does not disappear when you hang up

    PilotGo records the call, so you can return to it later and check exactly what the customer said.

    The key details from each call are collected in a short note

    You do not need to remember everything from the call. Afterwards, you see a short summary: the customer, vehicle, problem, appointment and next step.

    Every customer has their own job record

    Customer details, vehicle information, the reported problem and contact history all go into one place instead of getting lost in your head, in text messages or on scraps of paper.

    Appointments go straight into Google Calendar

    Booked appointments are synced with the calendar, making it easier to see who is coming, when they are due and what they need.

    Mechanics can add notes from their phones

    At the vehicle, a mechanic can record a short voice note—for example, about an oil leak or the vehicle’s condition. The note goes straight into the customer record.

    When the customer calls again, you see the context

    Use their phone number to pull up previous calls and agreed details, without asking the customer to explain everything from the beginning.

    How do you get started?

    step 1

    Set up PilotGo in 10 minutes

    Sign up and activate the SIM card. Your number stays the same, and customers keep calling as usual. When you cannot answer, PilotGo takes over automatically. You can set everything up yourself, without IT support.

    step 2

    Work as usual

    PilotGo records what was agreed, vehicle details and reported issues. When a customer books an appointment, it goes into the job card together with the notes and information needed to prepare for the repair.

    step 3

    You no longer keep the whole workshop in your head

    You can see who called, what was agreed, which vehicle is coming in and which parts need to be prepared.

    Try PilotGo free for 14 days

    Frequently asked questions

    Yes. PilotGo currently integrates with Motowarsztat.

    If you use different workshop-management software, you can still run PilotGo alongside it. We are working on more integrations. Email [email protected] with the name of your software and we will check the available options.

    Getting PilotGo up and running usually takes no more than 10 minutes. Allow around 30 minutes for the complete setup and a short introduction. Once it is ready, you can continue talking to customers as usual while PilotGo records calls and what was agreed in the background.

    You need a phone with Dual SIM or eSIM. You can also use a landline that forwards calls to a mobile phone in the workshop. If you are unsure whether your phone or number meets the requirements, email [email protected]. We will check it before setup.

    Yes. Calls to the landline need to be forwarded to a mobile phone used in the workshop. PilotGo can then handle incoming calls to that number.

    The Basic plan costs PLN 159 excl. VAT per month. With an annual subscription, the price is PLN 1,599 excl. VAT per year, or approximately PLN 133 excl. VAT per month. Annual payment by bank transfer or BLIK costs PLN 1,999 excl. VAT.

    Before choosing a plan, you can try PilotGo free for 14 days with no payment card and no commitment.

    PilotGo works with numbers from Poland’s largest mobile networks, including T-Mobile, Orange, Play and Plus. Call forwarding usually works without any additional issues on a monthly contract. If you use a prepaid phone, check the call-forwarding terms and charges with your operator.

    The customer can ask to speak to a person at any time. The PilotGo assistant will collect the key information, save a call summary and notify you by SMS. You can then call back already knowing what the customer needs.

    No. You can start with the feature that solves your biggest problem—for example, recording calls and what was agreed with customers. You can turn on additional features later, when your workshop needs them.

    The PilotGo assistant collects the key information and follows the call flow you have set. You can tailor its tone and questions to your workshop. If the matter requires a person’s decision, PilotGo will summarise the call and give you the information needed to follow up.

    PilotGo processes and stores data in accordance with GDPR requirements. The data is protected and stored in data centres located in the European Union. Details about data processing, retention periods and user rights are available in the Privacy Policy.

    Mechanic using PilotGo beside a vehicle in an auto repair shop

    You no longer have to keep the whole workshop in your head

    In 10 minutes, you can set up PilotGo without changing your number. Customers call as usual, and from day one you can stop trying to remember who called, what car they have and what needs to happen next.

    Try PilotGo free for 14 days